Role and attributionClient engagement delivered through Orion Innovation
I translated business processes into governed CRM, automation, security, and integration boundaries.
Team scope: Business stakeholders, CRM specialists, integration engineers, and delivery teams.
Measured outcomeContextThe product landscape
Enterprise CRM and workflow capabilities supporting governed business processes, data movement, integrations, and stakeholder operations.
ChallengeWhat had to change
Translate complex operational processes into maintainable CRM capabilities without creating fragile low-code automation or inconsistent data ownership.
TechnologyCore platform stack
Dynamics 365Power PlatformPower Automate